Book now for Joint National Tourism Conference 1 April 2019 before it is too late.

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Booking are still be taken for the joint British Destinations, Tourism Alliance and Tourism Society one day conference followed by the Tourism Industry Parliamentary Reception on 1 April.  The event runs from 09.30 for  a 10 am start to 3 pm at the RAF Club, followed by the reception at the House of Commons from 4 to 6 pm. The final programme can be accessed here:

ETW Conference Programme (Final)

More details and booking link can be found at:


The event is limited to 150 delegates, speakers and guests, so book now to avoid disappointment .

Our conference partners:

                                                                                  QT Logo CMYK (002)

www.globaltourismsolutions.co.uk                                             www.qualityintourism.com 



Important consultation update

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1. BEIS are conducting a review of Consumer Contract Regulation 2013 which seeks evidence by 1 May 2019.

Although the review itself will not result directly in any change to the existing regulation it will inform a forthcoming Consumer White Paper and it is obvious from the consultation’s text that BEIS already have a particular interest in the impact and potential need to amend exemptions that currently cover a range of key “tourism” goods and services.

The current impacts of the exemptions and the consequences of any change are complex; so much so that as yet I really don’t have an opinion as to which way destination-based interests should lean on these issues.  More than ever, I really do need your expert assistance in formulating a balanced view on what is in the best interests of well established UK destinations.  More detail at: https://britishdestinations.net/consultation-responses/open-consultations/consumer-contract-regulation-2013-review-closing-1-may-2019/

2. The BEIS review of the Package Travel Regulation’s 6 months in has now closed.  Members concerns around overzealous transcription in to UK law and concerns around lack of awareness and the likely impact that might have on a well-informed and successful review and amendment process  have been lodged by both British Destinations and by the Tourism Alliance in their response: https://britishdestinations.net/consultation-responses/open-consultations/package-travel-and-linked-travel-arrangement-regulation-2018-6-month-review-closed-8-march-2019/

3. Both of these consultations reference the CMA ‘s (Competition and Marketing Authority) investigations and subsequent action against a number of the major international OTA (online travel agents).  If you have missed the detail it can be found in under the “sharing economy main menu tab, or go direct to the page of related sharing economy and OTA articles at (see 2nd article in the current list):  https://britishdestinations.net/tourism-the-sharing-economy-and-its-wider-implications/

As its coming up to membership renewal time for many members can I take this opportunity to remind you that we undertake activities like these and many other beside (research library, Destination BIDs, future funding, Tourism levy issues etc.) so that you and your hard pressed colleagues don’t have to, or when you need something it can easily found.  We are all far stronger and far more effective working together.  Moreover, as a member of British Destinations you can legitimately say to your own members and local partners that you are taking effective and coordinated action on their behalf to represent them and to influencing  key decisions and events nationally.  I

f you need more evidence of the value of working together with other destinations  then call or email me.



Two briefing notes from the Tourism Alliance

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The Tourism Alliance has kindly provided two documents which I am sharing with you as our members.

The first is a brief overview of the key  points for tourism arising from the Chancellor’s Spring Statement made this afternoon; a summary that negates the immediate need for you or I to have to trawl through the full statement to find out what is most pertinent to our national and your local partners.

Of most strategic interest I thought is the confirmation of the CSR (Comprehensive Spending Review) timetable to be complete by Autumn (tight in the circumstances?) and the announcement of a review of the tax status of global tech companies.  It will be interesting to see if the promised review will be wide enough to embraces the global, online travel agents and sharing accommodation platforms that now proliferate in our industry and not simply focus on the handful of truly global giants of online commerce and social media:

2019 Spring Statement – Key Points for Tourism

The second document is the notes from yesterday’s VisitBritain Tier Group meeting (Tourism Industry Emergency Reaction Group) which met to discuss the impacts of Brexit.  Not unsurprisingly the main feature of discussion was on the international market.  The few comments recorder relating to the domestic market were generally positive.  A useful note, potentially worth sharing with local partners?  Further bi monthly meeting are planned.

Based on previous experience I have to admit to being nervous about the seemingly natural tendency to assume that anything that serves to depress out bound tourism is bound to be good for the domestic market and everyone reliant on it.  If only domestic tourism and the drivers of the visitor economy were that simple:

2019 VisitBritain Tourism Industry Emergency Response Group 12 Mar


Revised timing for Annual Conference

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Regrettably, due to a change to Ministerial diaries, it has been necessary to bring forward the start timing of our joint national conference on 1 April 19 from a 10 for 10.30 am start to a 9.30 for 10 am start.  The event will still continue until 3 pm as originally planned, allowing ample time for delegates to move to the Houses of Parliament for the Industry Parliamentary Reception, 4 to 6 pm, to which they are all invited.

Any inconvenience caused to those who have already booked and made travel arrangements is regretted.  For those who have yet to book please note places are limited by the venue’s capacity to 150.  Please book soon to avoid disappointment.

The amended programme and booking detail can be accessed at: https://britishdestinations.net/annual-conference-19-march-2018/


Our conference partners:

                                                                                  QT Logo CMYK (002)

www.globaltourismsolutions.co.uk                                             www.qualityintourism.com 


Research for the NTB’s + jobs vacancies added to Britishdestinations.net

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1.  VB’s Foresight  edition 166  published in Feb 19, “Competitor Destinations – previous holiday destinations” (2017) has been added to the VB section of our protected members area:  https://britishdestinations.net/members-area/content/visitbritain-november-2013-latest-edition-of-forsights-and-vb-trend-updates/ .

An interesting report based on a survey in 2017 on other destinations visited by international visitors to the UK. Probably a tad too high level/nationally based to be of direct use to most individual destinations but I could be wrong? Forgotten the password to access the protected pages, then just email me.

2. I have also  added two research documents to the research and statistics library:

  • GB Tourism Statistics 2017.  Overlooked last year and only belatedly sourced this is the base document for  the majority of UK domestic and UK outbound staying visits statistics.  Alongside the UK Day Visits and International Passenger surveys it is widely used to inform or at the very least calibrate many of the local tourism models and estimates.  For this reason its a critical document.

For the non-statisticians amongst us, “Tourism Night Visits at a glance”, page 4 – 5 and “2017 Headlines pages 18 – 33” contains most of what you need to know.    Pages 35 to 100  do contain a wealth of  useful information, but to save time I recommend reading the summaries of overnight visits page 35 and longer term trends  page 77.  Thereafter the top tip if you do wish to delve further beyond page 35 is to ignore the table and read the narrative comment on the right of each page first. If the content is of relevance to your circumstance then look at the detail in the table.

  • 2019 Inbound visitor forecast.  Normally issued in more detail and towards the close of the previous calendar year this short report gives VB’s best estimates for inbound tourism for the following year.  Released for 2019 in February this year’s short web-based report contains more caveats than usual and sensibly promises a post Brexit update later in the year.  The forecast is of interest, while VB’s  analysis of some of the potential headwinds contained in the narrative comment is well worth reading.

Both reports can be found in as the latest additions to our extensive library of tourism report and statistics at: https://britishdestinations.net/research-and-statistics/ 

3. VB/VE are offering a number of appointments  applications closing on 17 March.  Of these one central and two regional training appointments may be of  particular interest to colleagues:


ETW Conference 1 April 19

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Bookings for our joint annual conference which is again being held with the Tourism Alliance and Tourism Society in London on 1 March 2019 are going well. We anticipate that, with the addition of speakers, guests and hosts from the three hosting organisations we will reach the fixed upper limit of 150 delegates. If you haven’t done so yet, please do consider booking soon to avoid disappointment.

The final version of the programme has now been published and it can be found together with the booking details and links on our conference page at:


For ease of planning the conference runs from 10 am for 10.30 start and concludes by 3 pm to allow delegates to move to attend the Annual Tourism Industry’s Parliamentary Reception to be held in the Houses of Parliament from 4 pm to  6 pm.   All delegates are invited to attend the reception at no additional cost.

We are told that it is hoped that the Tourism Sector Deal will be signed off just before the end of this months.  No guarantees but if that were indeed the case then it would not be unreasonable to expect the Minister to address the outline of the Industry Deal within his speeches during the conference and/or  Parliamentary reception.

Destination Intelligence – Call for data collection submissions

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As a member of British Destinations, you are entitled to take part in the annual Destination Intelligence survey at no additional cost. We continue to use the excel-based input form to structure and collect the data. We have received a good response so far but not everybody has submitted their latest performance data yet.

We would like to update the reports as much up to date data as possible. We are inviting you to take part in this year’s survey and we would welcome submitted forms by Friday 22 February 2019.

Note that we are collecting data for 2017/18 data (or 2017 calendar year if applicable). The outputs for this year’s Destination Intelligence will include:

  • Individual results
  • Group results
  • Dashboard (excel based)

How to simplify the input process?

If you submitted your results last year we will be happy to send you an editable copy for editing.

We can send you a copy of your destination reports published last year from which you can extract relevant information or suggest changes.

Download the latest data available for your destination from the Destination Intelligence website. You can access the data following this link: Destination Intelligence.

****PLEASE NOTE****: the Destination Intelligence website is password protected. Please email sergi@destinationresearch.co.uk for the password. Alternative using your main website password you can access the destination intelligence password on the following page: https://britishdestinations.net/destination-intelligence/destination-intelligence-website-and-login-detail/

How else can we help? We will be happy to extract data from your existing reports and add it to the Destination Intelligence profile to save you time – This may include the latest copy of your latest economic impact report (STEAM or Cambridge Model) or a business plan or similar paper that describes the tourism activity for your destination.

Please request it by contacting Sergi Jarques (sergi@destinationresearch.co.uk).